Damon Larkin

AI agents need backends designed for unpredictable compute bursts and real-time billing.

Multi-tenant saves money but single-tenant wins on security and compliance.

Network outages and retries can silently charge customers twice without idempotency keys.

Four technical decisions determine whether your SaaS product faces a GDPR fine.

SaaS companies lose twice as many chargebacks as they should.

How to build user impersonation that helps support without creating security disasters.

Support engineers need guardrails or impersonation becomes a security incident waiting to happen.

SAML stays dominant in legacy enterprise systems, but OIDC wins on mobile and APIs.

Get tenant scoping right in your schema, or rewrite access control when enterprise customers arrive.

Type 1 proves your controls existed once; Type 2 proves they worked consistently over months.

CDPs track behavior; CRMs track conversations—pick the right one for your stage.

Ensure webhook authenticity regardless of your service provider.

How to verify webhooks safely across Stripe, Twilio, and GitHub.

How to distinguish transient webhook failures from permanent ones and route each type correctly.